Happy Client's

Frequently Asked Questions

Things people often ask us

How do plans work?

Your plan will include a set number of hours, covering the work your assistant will do for you. Your plan will renew automatically every month. You can easily change your plan or add extra hours to cover busy months.

Do my hours roll over?

Our clients subscribe to our monthly membership service for the ability to retain a Virtual Assistant. While each plan offers a different level of service, as a membership subscription our plan hours do not roll over.

How easy is it to cancel or change my plan?

It’s very easy to cancel – there’s no notice period and one email or call to our team is all it takes. You can grow or shrink your plan at a moments notice, at any time.

How easy is it to cancel or change my plan?

It’s very easy to cancel – there’s no notice period and one email or call to our team is all it takes. You can grow or shrink your plan at a moments notice, at any time.

Is my confidential information safe?

All of our assistants have signed comprehensive Non-Disclosure Agreements, created by legal professionals, to protect your confidential information. In addition, we provide a highly secure environment, featuring bank-grade encryption, through which to exchange your information. If you are concerned about confidential information, please contact us for further reassurance.

How easy is it to cancel or change my plan?

It’s very easy to cancel – there’s no notice period and one email or call to our team is all it takes. You can grow or shrink your plan at a moments notice, at any time.

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